:root{--admin-primary: #1e40af;--admin-primary-light: #3b82f6;--admin-primary-bg: #eff6ff;--admin-secondary: #64748b;--admin-bg: #f8fafc;--admin-card-bg: #ffffff;--admin-text-main: #0f172a;--admin-text-sub: #64748b;--admin-border: #e2e8f0;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .05);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .1), 0 2px 4px -2px rgb(0 0 0 / .1);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1);--shadow-premium: 0 20px 25px -5px rgba(0, 0, 0, .05), 0 10px 10px -5px rgba(0, 0, 0, .02);--radius-sm: .5rem;--radius-md: .875rem;--radius-lg: 1.25rem}body{font-family:Inter,system-ui,-apple-system,sans-serif;background-color:var(--admin-bg);-webkit-font-smoothing:antialiased}.admin-container{display:flex;height:100vh;overflow:hidden;background-color:var(--admin-bg)}.admin-sidebar{width:280px;background:#fff;border-right:1px solid var(--admin-border);display:flex;flex-direction:column;flex-shrink:0;z-index:10;box-shadow:4px 0 10px #00000005}.admin-sidebar-header{height:80px;display:flex;align-items:center;padding:0 1.5rem;border-bottom:1px solid var(--admin-border)}.admin-nav{padding:1rem .75rem;display:flex;flex-direction:column;gap:.125rem}.admin-nav-item{display:flex;align-items:center;padding:.75rem 1rem;color:var(--admin-text-sub);text-decoration:none;border-radius:var(--radius-md);transition:all .2s cubic-bezier(.4,0,.2,1);font-weight:500;font-size:.9rem}.admin-nav-item:hover{background-color:var(--admin-primary-bg);color:var(--admin-primary);transform:translate(4px)}.admin-nav-item.active{background-color:var(--admin-primary);color:#fff!important;font-weight:600;box-shadow:0 4px 12px #1e40af33}.admin-logo-badge{width:36px;height:36px;border-radius:8px;background:linear-gradient(135deg,var(--admin-primary) 0%,#3b82f6 100%);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:.85rem;margin-right:.75rem;box-shadow:0 4px 10px #1e40af33}.admin-panel-text{font-size:1rem;font-weight:800;color:var(--admin-text-main);letter-spacing:-.5px;text-transform:uppercase}.nav-badge-new{background:#ef4444;color:#fff;font-size:.7rem;padding:2px 8px;border-radius:6px;font-weight:700;box-shadow:0 2px 4px #ef444433}.admin-sidebar-footer{margin-top:auto;padding:1.5rem 1rem;border-top:1px solid #f1f5f9}.logout-btn{width:100%;display:flex;align-items:center;padding:.875rem 1.5rem;color:#ef4444;background:#fef2f2;border:1px solid #fee2e2;border-radius:var(--radius-md);font-weight:600;cursor:pointer;transition:all .2s ease;font-size:.95rem}.logout-btn:hover{background:#fee2e2;border-color:#fecaca;transform:translateY(-2px);box-shadow:0 4px 6px #ef44441a}.logout-btn svg{margin-right:.75rem}.admin-main{flex:1;display:flex;flex-direction:column;overflow:hidden}.admin-header{height:70px;background:#fff;border-bottom:1px solid var(--admin-border);display:flex;align-items:center;justify-content:space-between;padding:0 2rem;box-shadow:0 2px 4px #00000003}.admin-content{flex:1;padding:2rem;overflow-y:auto}.page-title{font-size:1.75rem;font-weight:800;color:var(--admin-text-main);letter-spacing:-.025em;margin-bottom:1.5rem}.section-title{font-size:1.25rem;font-weight:600;color:var(--admin-text-main);margin-bottom:1.5rem}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1.5rem;margin-bottom:2.5rem}.stat-card{background:#fff;border-radius:var(--radius-lg);padding:2rem;box-shadow:var(--shadow-sm);display:flex;align-items:center;justify-content:space-between;transition:all .3s cubic-bezier(.4,0,.2,1);border:1px solid var(--admin-border)}.stat-card:hover{transform:translateY(-5px);box-shadow:var(--shadow-premium);border-color:var(--admin-primary-light)}.stat-info h3{font-size:.8rem;text-transform:uppercase;letter-spacing:.05em;color:var(--admin-text-sub);margin-bottom:.75rem;font-weight:700}.stat-value{font-size:1.875rem;font-weight:900;color:var(--admin-text-main);letter-spacing:-.025em}.stat-icon{width:56px;height:56px;border-radius:16px;display:flex;align-items:center;justify-content:center;font-size:1.5rem}.quick-action-btn{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1rem;padding:2rem 1.5rem;background:#fff;border:1px solid var(--admin-border);border-radius:var(--radius-lg);color:var(--admin-text-main);cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);position:relative;overflow:hidden}.quick-action-btn:after{content:"";position:absolute;top:0;left:0;width:100%;height:100%;background:linear-gradient(135deg,#1e40af0d,#3b82f60d);opacity:0;transition:opacity .3s ease}.quick-action-btn:hover{border-color:var(--admin-primary-light);transform:translateY(-5px);box-shadow:var(--shadow-premium);color:var(--admin-primary)}.quick-action-btn:hover:after{opacity:1}.quick-action-btn svg{color:var(--admin-primary-light);transition:transform .3s ease}.quick-action-btn:hover svg{transform:scale(1.2) rotate(5deg)}.quick-action-btn span{font-size:.8rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--admin-text-main)}.admin-btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;padding:.625rem 1.25rem;border-radius:var(--radius-md);font-size:.85rem;font-weight:700;cursor:pointer;transition:all .2s cubic-bezier(.4,0,.2,1);border:1px solid transparent;white-space:nowrap}.btn-primary{background:var(--admin-primary);color:#fff;border-color:var(--admin-primary);box-shadow:0 4px 6px #1e40af33}.btn-primary:hover{background:var(--admin-primary-light);border-color:var(--admin-primary-light);transform:translateY(-2px);box-shadow:0 6px 12px #1e40af4d}.btn-secondary{background:#fff;color:var(--admin-text-main);border-color:var(--admin-border)}.btn-secondary:hover{background:#f8fafc;border-color:#cbd5e1;transform:translateY(-1px)}.btn-ghost{background:transparent;color:var(--admin-text-sub);border:none}.btn-ghost:hover{background:var(--admin-primary-bg);color:var(--admin-primary)}.btn-danger{background:#fef2f2;color:#ef4444;border-color:#fee2e2}.btn-danger:hover{background:#fee2e2;transform:translateY(-1px)}.mobile-close-btn{display:flex!important;align-items:center;justify-content:center;width:38px;height:38px;border-radius:10px;background:#fff;color:var(--admin-text-sub);border:1px solid var(--admin-border);cursor:pointer;transition:all .2s cubic-bezier(.4,0,.2,1);box-shadow:var(--shadow-sm)}.mobile-close-btn:hover{background:#fef2f2;color:#ef4444;border-color:#fca5a5;transform:rotate(90deg) scale(1.05);box-shadow:0 4px 12px #ef44441a}.logout-btn{width:100%;display:flex;align-items:center;justify-content:center;gap:.75rem;padding:.875rem;background:#fff1f2;color:#e11d48;border:1px solid #ffe4e6;border-radius:var(--radius-md);font-weight:700;font-size:.9rem;cursor:pointer;transition:all .2s}.logout-btn:hover{background:#ffe4e6;border-color:#fda4af;transform:translateY(-2px);box-shadow:0 4px 10px #e11d481a}.table-container{background:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);overflow:hidden;border:1px solid var(--admin-border)}.admin-table th{background:#f8fafc;padding:1rem 1.5rem;text-align:left;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--admin-text-sub);border-bottom:1px solid var(--admin-border)}.admin-table td{padding:1rem 1.5rem;border-bottom:1px solid #f1f5f9;color:var(--admin-text-main);font-size:.9rem;vertical-align:middle}.admin-table tr:hover{background-color:#f8fafc}.admin-input{width:100%;padding:.875rem 1.25rem;border:1px solid #cbd5e1;border-radius:var(--radius-md);font-size:.95rem;transition:all .2s;background-color:#fff}.admin-input:focus{outline:none;border-color:var(--admin-primary);box-shadow:0 0 0 4px #6366f11a}.search-wrapper{position:relative;max-width:400px;width:100%}.search-icon{position:absolute;left:1rem;top:50%;transform:translateY(-50%);color:#94a3b8}.search-input{width:100%;padding:.875rem 1rem .875rem 3rem;border:1px solid #e2e8f0;border-radius:9999px;font-size:.95rem;background:#fff;transition:all .2s;box-shadow:var(--shadow-sm)}.search-input:focus{outline:none;border-color:var(--admin-primary);box-shadow:0 0 0 4px #6366f11a}.avatar-circle{width:48px;height:48px;border-radius:50%;background:linear-gradient(135deg,var(--admin-primary) 0%,#818cf8 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#00000026}.admin-sidebar.mobile-open{left:0}.mobile-overlay{display:none;position:fixed;inset:0;background:#00000080;z-index:999}.mobile-overlay.active{display:block}.mobile-menu-btn{display:block!important}.admin-header{padding:0 1rem}.admin-content{padding:1.5rem 1rem}.stat-grid{grid-template-columns:repeat(2,1fr);gap:1rem}.flex-between{flex-wrap:wrap;gap:1rem}}@media(max-width:768px){.admin-header{height:60px;padding:0 .75rem}.admin-header h2{font-size:.9rem!important}.admin-user-text{display:none}.admin-content{padding:1rem .75rem}.page-title{font-size:1.25rem;margin-bottom:1rem}.section-title{font-size:1rem}.stat-grid{grid-template-columns:1fr;gap:.75rem}.stat-card{padding:1rem;flex-direction:row;justify-content:space-between}.stat-info 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.count{color:#1d4ed8}.admin-control-bar{display:flex;justify-content:space-between;gap:1.5rem;margin-bottom:2rem;flex-wrap:wrap}.search-box-modern{position:relative;flex:1;min-width:300px}.search-box-modern input{width:100%;padding:.875rem 1rem .875rem 2.75rem;border-radius:var(--radius-md);border:1px solid #e2e8f0;background:#fff;font-size:.95rem;transition:all .2s;box-shadow:var(--shadow-sm)}.search-box-modern svg{position:absolute;left:1rem;top:50%;transform:translateY(-50%);color:#94a3b8}.filter-group-modern{display:flex;align-items:center;background:#fff;padding:.35rem;border-radius:var(--radius-md);border:1px solid #e2e8f0;gap:.25rem}.filter-icon{margin:0 .75rem;color:#94a3b8}.filter-btn{padding:.5rem 1rem;border-radius:6px;border:none;background:transparent;font-size:.875rem;font-weight:600;color:#64748b;cursor:pointer;transition:all .2s}.filter-btn:hover{background:#f1f5f9;color:var(--admin-primary)}.filter-btn.active{background:var(--admin-primary);color:#fff}.complaints-grid-modern{display:grid;grid-template-columns:repeat(auto-fill,minmax(400px,1fr));gap:1.5rem}.support-card-premium{background:#fff;border-radius:var(--radius-lg);border:1px solid #e2e8f0;overflow:hidden;display:flex;flex-direction:column;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 6px -1px #0000000d}.support-card-premium:hover{transform:translateY(-5px);box-shadow:0 20px 25px -5px #0000001a;border-color:var(--admin-primary-light)}.support-card-premium.resolved{opacity:.85}.card-top{padding:1rem 1.25rem;display:flex;justify-content:space-between;align-items:center;background:#fafafa;border-bottom:1px solid #f1f5f9}.status-indicator{font-size:.7rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;padding:.25rem .625rem;border-radius:4px}.status-indicator.pending{background:#fee2e2;color:#991b1b}.status-indicator.in-progress{background:#dbeafe;color:#1e40af}.status-indicator.resolved{background:#dcfce7;color:#15803d}.date-tag{font-size:.75rem;color:#94a3b8;font-weight:500}.card-main{padding:1.5rem;flex:1}.user-profile-mini{display:flex;align-items:center;gap:1rem;margin-bottom:1.25rem}.avatar-letter{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--admin-primary) 0%,#818cf8 100%);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.25rem}.user-details h4{font-size:1.05rem;font-weight:700;color:#1e293b;margin:0}.user-details p{font-size:.85rem;color:#64748b;margin:0}.inquiry-content .subject-line{font-size:.95rem;font-weight:700;color:#334155;margin-bottom:.75rem;line-height:1.4}.message-snippet{font-size:.9rem;color:#475569;line-height:1.6;background:#f8fafc;padding:1rem;border-radius:var(--radius-md);border:1px solid #f1f5f9}.card-footer-modern{padding:1rem 1.25rem;background:#fff;border-top:1px solid #f1f5f9;display:flex;justify-content:space-between;align-items:center}.contact-links{display:flex;gap:.75rem}.contact-action{width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#64748b;background:#f1f5f9;transition:all .2s;text-decoration:none}.contact-action:hover{background:var(--admin-primary-bg);color:var(--admin-primary)}.processing-actions{display:flex;align-items:center;gap:.75rem}.status-dropdown{padding:.4rem .75rem;border-radius:6px;border:1px solid #e2e8f0;font-size:.85rem;font-weight:600;color:#475569;background:#fff;cursor:pointer}.delete-action{width:36px;height:36px;border-radius:8px;border:none;background:#fff1f2;color:#e11d48;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.delete-action:hover{background:#ffe4e6;transform:scale(1.05)}.admin-empty-state-modern{grid-column:1 / -1;text-align:center;padding:5rem 2rem;background:#fff;border-radius:var(--radius-lg);border:2px dashed #e2e8f0}.empty-icon-wrapper{width:120px;height:120px;background:#f1f5f9;border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 2rem;color:#94a3b8}.admin-loader-container{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:10rem 0;color:var(--admin-text-sub)}.spinner{animation:spin 1s linear infinite;color:var(--admin-primary);margin-bottom:1rem}.admin-error-alert{background:#fef2f2;border:1px solid #fecaca;color:#991b1b;padding:1rem;border-radius:var(--radius-md);margin-bottom:2rem;display:flex;align-items:center;gap:.75rem}@media(max-width:1200px){.complaints-grid-modern{grid-template-columns:repeat(auto-fill,minmax(320px,1fr))}}@media(max-width:768px){.admin-page-header{flex-direction:column;align-items:flex-start;gap:1rem}.admin-control-bar{flex-direction:column;align-items:stretch}.complaints-grid-modern{grid-template-columns:1fr}}:root{--admin-blue: #1e40af;--admin-blue-hover: #1e3a8a;--admin-bg: linear-gradient(135deg, #f0f9ff 0%, #ffffff 100%);--admin-text-main: #0f172a;--admin-text-muted: #64748b;--admin-card-bg: #ffffff;--admin-border: #e2e8f0;--admin-shadow: 0 20px 25px -5px rgba(0, 0, 0, .05), 0 10px 10px -5px rgba(0, 0, 0, .02)}.admin-login-wrapper{min-height:100vh;background:var(--admin-bg);display:flex;align-items:center;justify-content:center;padding:40px 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